| Notice to customers |
| About item |
| 1. |
All products are accurately described. All product pictures are the real shooting.If you have any questions please give customer service a message. |
| 2. |
All of our products are new and supply by factory directly. Sometime the accessories may have a different shape,but the function and quality is same. |
| 3. |
All products are available for bulk sales and custom. If you want place an OEM order, please contact customer service. |
| 4. |
Import duties, taxes and charges are not included in the item price or shipping charges. |
| 5. |
Because of the time difference, all mail and messaging will be restored within 24 hours on workdays. |
| 6. |
If you are looking for a product or if you need a custom product, please send product information(Demand,picture,specification,expected price) to us, we will help you to contact the factory. |
| About Shipping: |
| 1. |
Usually the package will be sent within two business days once payment and address are cleared.If inventory shortages, customer service will take the initiative to get in touch with you. |
| 2. |
We only ship to the address indicated in your order, we do not ship to other address unless specified , please make sure the Recipient and the Address are 100% correct , we are not responsible to any wrong address. |
| 3. |
The delivery takes about 7-25 days to major destinations. Since all post offices that offer international airmail services do not guarantee delivery time for Airmail parcels, the delivery time is provided for reference only. |
| 4. |
Free Shipping option is sent via Hong Kong Post Airmail , Singapore packet or China post.We will choose the right courier to ensure the delivery. |
| 5. |
If you need faster delivery time, the Standard Shipping option is available for your choice. Once you have chosen Standard shipping method, your order will automatically get shipped. We recommend that wholesaler better choose a commercial courier,like DHL UPS etc. |
| There are typical delivery durations for reference: |
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Estimated Delivery Time(Airmail Packets) |
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UK, Australia, New Zealand, South Asia, East Asia |
10-15 business days |
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USA, Canada,other EU countries(France,Germany, etc.) |
10-18 business days |
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Italy, Spain |
20-30 business days |
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South America |
15-30 business days |
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Most other countries |
10-25 business days |
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Please DO CONTACT AND CONFIRM with us BEFORE you bid IF you: |
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– need the item urgently. |
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– require that the item should be delivered within a certain time. |
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– have any other questions/requirements about delivery. |
| After-sales service |
Return & Feedback: |
| In order to better enjoy the service, please confirm receipt opportunely. We will provide service in accordance with the order information. |
If you are not satisfied with the item purchased from us. Please inform us in writing(e.g. e-mail, message, fax, letter) within 30 days of receipt of goods. We will guide you to return and refund the item. Please note that the postages / custom fees(if any) spended in such an order are on the customer’s cost. |
| Brand products are genuine and one-year warranty, you can enjoyed after-sale service locally or sent back to China . |
| We can provide technical Support for customers and developers to help you solve the problem,such as ROM, Factory Tools, drivers etc. |
If you receive a not-as-described (e.g. defective, incorrect, part missing) item, please contact us when you get the item. We will arrange a replacement as soon as the case is confirmed. |
| Wholesale customers in long-term cooperation can enjoy a longer service period |
We appreciate your business, if you are satisfied with our service, please rate the details of the transaction with a “5 STARS” and leave us a positive feedback. We surely do the same for you. |
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Please do feel free to contact us first if has any questions or any problem. We will reply you very quickly within 24 hours. |
