| Warranty & Return Policy |
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1. All claims for DOA (Defect On Arrival) must be made within the first 7 days of arrival. And you have to first make a proof from the postman and take somes pictures of the package. And then contact us the day it arrives to report a damaged delivery.
2. If buyer’s not satisfied with his purchase, please kindly contact us via email or message, we will issue him an RMA# (Return Merchandise Authorization number). Any returned item(s) will not be processed without any RMA.
3. No refund if we received your negative or neutral feedback.
4. Buyer is responsible for the return costs.
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| Terms of Sale |
| 1. Please make sure you are able to pay before bidding, Please do not bid if you do not intend to complete your winning bid.
2. A bid on our auction states that you have read and agreed to all Terms and Conditions and our Shipping & handling fee, No negotiation on shipping & insurance fee.
3. Shipping and insurance charges are not refundable at any case.
4. We do not allow shipping address changed by e-mail.
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| Feedback |
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1.We appreciate you positive feedback with five star ratings and our system will leave you positive feedback automatically after getting yours. According to ‘s assess system, please note five star doesn’t mean perfect but an average-above seller and five stars is a must for any sellers.
2. Please contact us to resolve any issues before leaving neutral and negative feedback or a low DSR( 4 or below). Problems could always be solved in a friendly way.
3. Please check your spam setting of e-mail or check your spam/filtered e-mail folder when you don’t receive answer from us.
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If you cannot find answers to your questions here, please feel free to contact us. Please understand that if you contact us outside our business hours, we will not be able to reply until we get back into the office the next business day.
Our business hours are: 9AM to 6PM Beijing Time. Monday to Friday (excluding Holidays) – We do not answer any emails over the weekends and holidays. All emails will be replied in the order it was received on the following business day.
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Feedback
*We have always been doing our best to provide the best service and reliable products for every customer. Please contact us to resolve the issue before leaving negative feedback.
If you have any questions,please feel free to contact me.You will get great service and fast shipping when you buy our product.
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| Shipping Company |
Shipping Cost |
Estimated Delivery Time |
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3 - 7 days |
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3 - 7 days |
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5 - 14 days |
| Post Air Mail |
Free Shipping |
15 - 45 days |
| Return Policy |
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
| Seller Service |
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
