Kindly Read Before You Buy! ® No.1
Color may vary slightly due to the lighting & the flash used in the photography or
enlarging the photo or settings of computer monitors.
Please note the photo does not show actual size,please reger to Description for size
detials.Size and length are approximate but usually very close.Thanks!
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Product information ® No.1
Brand: ElkRidge
Model: ER010
Blade length: 9.4cm
Handle length: 11.8cm
Blade width: 2.6cm
Blade thickness: 0.27cm
Hardness: 55HRC
Blade material: 440
Handle material: Wood
Weight: 150g
Caution ® No.1
-After use the knife, wash and dry immediately with a dry cloth
-for safety, do not take it by hand when knife drop down
-Do not test sharp by finger
-keep and store knife away from Children easy to reach
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Product pictures ® No.1
To my dear buyer ® No.1
Remember to add us to your favorite store list we will be adding a lot more products!
We can provide pictures of our store’s products for the wholesaler, if you need ,pls
contact us .
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FAQ ® No.1
Q: Do all of items in your store brand new?
A: Yes, we sell all 100% brand new items.
Q: When will you ship my order?
A: Generally, we ship the items out within 24 hours since the payment be confirmed by
AliExpress.com, a few orders will be shipped out within 48 hours at most.
Q: I didn’t receive my package, what do I do now?
A: Firstly, please check your tracking number at the website of commercial express company
(China air mail ,DHL,FedEx, EMS),
whether the package still be processed by shipping company. If you still can’t receive
the package, please check whether the shipping address that you left us is right. None of
the above, please feel free to contact us.
Q: When I receive the item, find out the item’s quality is bad or not as discribed in your
store, what can I do?
A: Please feel free to contact us first within 3 days after receive the package, when we
confirm it is true as your evidence provided, we could fully refund to you after receive
the returned package, and we will also bear the return shipping fee.
Q: Why did the shipping method of my order changed to EMS, I choose the DHL when order?
A: If your address is remote area of DHL, we will send items to you by EMS. You can check
whether your address is remote area through DHL Official Website by inputting your local
postal code.
Q: Could you declare the value of item lower?
A: Yes, we can. We could declare the item’s value lower than real value in reasonable
range. But if too low, maybe you will be fined by customs of your country.
Q: How can I receive discounts and promotions?
A: Order that you purchased at our store was more than $100, you will get $5 coupon, you
could use it in next order, please contact us when you place a order, before pay for it,
tell us your last order number that purchased at our store, we will reduce the price for
you.
About promotions, in order to keep low price, we usually reduce our item price when the
cost fell. If you interesting in any items, please leave the item link & your email address
to us by internal message or internal mail system or instant messaging.
When the price of items fell, we will send mail to you.
Q: How to reduce the money of my order when I buy the related items together or when I get
discount?
A: When you will buy the related items together or get discount in our promotion, just add
items and related items in shopping cart, then place a order, when placed order finish, do
not pay for it, you could contact us by messenger or email, give us the order number or
your user name,we will reduce the price for you and let you know when price be reduced
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transport ® No.1
we will ship out the order in 1-3 business days after payment cleared.Since it is
international shipping,delvery time is about 15-30 busniess days to arrive to most
countries.
To some countries or rural areas,it may take even longer time due to less frequent of
airline and inspection across the border.
(For your benefit,we suggest you could pay for the items as soon as possible after
purchase.So that we could arrange your parcel on post much earlier.)
When you receive the goods,please give us the relevant comment and comfirm the delivery in
time if there is no problem.
If you are satisfy with the deliver goods, please kindly help to leave positive feedback
and we will do the same for you.
We care about our valuable customers, and will endeavor to solve any unexpected problems.
If you are not satisfy with the goods, please feel free to contact us in time, and send
message firstly before you leave negative feedback or open any dispute on alibaba.
We will always do our best to solve the problem and live up to your satisfaction.
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return ® No.1
All of our offers are backed by 100% satisfaction guarantee,if for any reson you are not
satisfied ,you can return the item to us in it’s original condiion for a refund or an
exchange.
Before mailing us back the item,please contact us for the detailed return&exchange
instruction.
We will return all your money except the shipping and handling fees after we receive your
return items.
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Dear Buyer , pls don’t hesitate on purchase . we are always at your service . we believe that we can solve every problems through Good communication
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