Have any questions or need to contact us about something you purchased? We would love to hear from you.
Please contact us directly from Aliexpress with “Chat now” and your emails will be replied to,in the order it was
received, on the following business day. For items that are already purchased,kindly include your item number
for faster response time.
All items will normally be shipped within 3-5 working days(excluding Saturday, Sunday and public holiday) upon
receipt of your payment.
The shipping cost will cover handling charges, packaging fees, and delivery charges. The item will be shipped
to aliexpress confirmed addresses only, therefore please make sure the address on aliexpress is correct.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes
international delivery is highly depend on the delivery company and local customs/duties in both of our country.
If you do not receive your item on time, please contact us immediately for further assistance.
Thank you for your understanding.
FEEDBACK:
Customers’ service is always our first priority. We strive to provide the best service to our valuable customers.
We do our utmost to provide a good customer service so we can get your highest rating. We would appreciate
if you could give us a 5star rating. If you have any problems with the item you purchased, pls contact us and
we will do our best to get the problem resolved. Pls make sure to contact us before you leave any negative
or neutral feedback. We would like to have an opportunity to take care of any inconvenience caused to you.
Otherwise, if your satisfied our items and services, we will appreciate your valuable positive feedback and 5
star DSRs score.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |