Things you need to know before shopping
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Color difference is unavoidable for most of cowhide leather bags,please think over this point when you are going to buy.
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Full of messy scratches is remarkable feature of crazy horse leather,it is natural
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Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Shipment
- Package will be sent to most of European countries via DHL,it can be delivered in 5 to 8 business days except for remote area.
- For the other countries,we would deliver via EMS,It is estimated to arrive in 6 to10 business days to Australia and New Zealand, 7 to12 business days to USA,16 to 24 business days to Russia.
Feed Back
We can assure that our bags have been carefully checked before shipping out,so you can believe the quality.If you receive our bags without any problems,please give us a five star rating ,which is very important to our business.Thank you very much!
Return Policy
- You can return good condition item without any reasons,but you have to pay for the delivery fee.
- You can exchange the bad quality items or a wrong dispatch,we will pay for the delivery fee.
- We would not accept the items which are intentionally destroyed by human behavior.
We extend the time limit for payment of claim from regular 7 days to 15 days after the date of receipt of the items, please contact us before sending it back or leaving a negative feedback.
OFFICE HOURS
( From Monday to Friday Excluding Chinese Holiday):
Chinese: 9:00am–6:00pm ( USA 8:00pm–9:00am)
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| Shipping Company |
Shipping Cost |
Estimated Delivery Time |
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3 - 7 days |
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3 - 7 days |
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5 - 14 days |
| Post Air Mail |
Free Shipping |
15 - 45 days |
| Return Policy |
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
| Seller Service |
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
