Your satisfaction is really important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before leaving negative feedback, we will do our best to solve any problems and provide you with the best customer service.
We send the items within 3-5 days once your payment is completed. We check every item before dispatching. Every item is also packaged with great care to avoid damage in transition. We ship worldwide. The Buyer Pays Postage which is added to the price of the item on checkout.
We take maximum care in quality control.If a customer is still not satisfied with the product, he or she may return the product for replacement or refund . The customer must return the product within 14 days after receiving it. The product must be unused and should be in the original condition in which it was purchased (shipping is not refunded). Non-Faulty Goods Return Policy: At our discretion, non-faulty goods may be exchanged for replacement goods, or we may offer a refund equal to 80% of the purchase price deducting 20% or £5 per item (whichever is greater) as a handling fee. This is on the condition that: The goods are returned in perfect condition The goods are returned within 14 days of purchase; and you produce proof of purchase. Non-Faulty goods maybe exchanged in different sizes/colours or styles within 14 days via head office. You will be required to send them back at your cost and we may at our discretion charge additional cost for re-delivery. Please note: the colors of the various products, materials and fabrics in this on-line catalogue have been reproduced as accurately as possible within the limitations of photographic and image processes. We shall hold no liability in this respect. Please Note: We will refund your original delivery charge your return postage when a product is faulty or damaged, but not when a product is simply unwanted or disliked.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|