1. This is the payment method we can accept: Alipay
2. All major credit cards are accepted through secure payment processor ESCROW
3. Normally, ESCROW will check every payment for about 24 hours to ensure a secure purchase.
Normally the item will be sent out within 1-3 business days after full payment received, but if meet chineses holidays, we will state that the item will be sent within 7 days, please wait patiently. Thank you!
1. We are not responsible for any custom duty or import tax
2. Every item will be checked carefully before the shipment, just buy with confidence
3. We ship to USA through ePacket, and for other countries, we choose Hong Kong Post Air mail, we will upload tracking number for every purchase after shipment, and will inform you with the detail information by leaving you a message.
4. If the package is over 2 KG, we could ship the parcel via DHL/EMS which will depend on your own decision. If you have any concern about the shipping cost, please feel free to contact us via trademanager or leave us a message, we will do our best to help you.
About Delivery time: Normally, ePacket to USA may need 14-21 days to be delivered, and Hongkong Post Air Mail to other countries may need 21-30 days to be delivered. For some countries like Brazil and Russia, it may need 21-50 days to be delivered. Sometimes it may have 5-7 days’ delay if meet bad weather or strict custom clearance… Hope you could understand and wait patiently. We will follow up the latest status of your parcel and keep in touch with you.
Return Policy & Feedback
1. We put buyer’s satisfaction at top priority. If you’re not pleased with your purchases, return or exchange is acceptable within 14 days, we will refund or resend to you after receiving the return package. Buyer is responsible for the return shipping cost.
2. For any Exchange, Refund or Return, the item must be in its original condition, including the box, packaging, and all the accessories or gifts.
3. We’ll handle the shipping cost if the return or exchange is a result of our error. Postage reimbursement is offered only on standard mails, and it needs to be approved by our staff prior to returning.
4. Please contact us before any return, we will provide you a return shipping address and help you solve the problem together. Just buy with confidence.
5. We will leave a positive feedback to you after payment received finally, and If you are satisfied with our items, please leave us positive feedback with all 5 stars also. Your support will be a great encouragement for our further business on Aliexpress. Thank you!
1. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction. If you have any question or concern, please contact us via TradeManager or leave us a message. We will do our best to help you solve the problem.
2. We respond to all messages as quickly as possible. Though your question will usually be answered very soon, please allow us up to one business day before you start thinking your message is neglected or the reply is avoided, because there would be time difference, non-working hours or public holidays that have prevented us from making an instant response.
3. Our Working time is 8:00 am-18:00 PM BJT. From Monday to Friday. Feel free to contact us on working days, we will do our best to help you.
Q:How do I pay for my purchase?
A: we accept the following payment methods: Credit card; moneybooker;T/T;western union.
Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q:What can I do if still not receive my item?
A: Hi, please do not worry, we will follow up your parcel everyday. For USA buyer If still not receive beyond 45 days, for other countries’ buyer if still not receive beyond 60 days, we will offer a full refund to put your worry at ease.
Q:Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q:I am a reseller,I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|