— if we find that our package’s size cannot meet your country’s regulation,we will dissemble the bike into 2 packages but don’t worry,we’ll make it easy for you to assemble back.
—If any import taxes,that is buyer’s reposibility.we just write low value to help avoiding or just paying little.
—Please check packing list for each part before you use.
—You have to assemble the bicycle little ,it’s easy,if cannot do that ,please take to nearby bike shop for assistance or just contact us for details.
— Gift: Sent by Random ( The Accessories in the show pictures are not included,you have to buy from us or others sellers )
Special Remark:
1.About the scratches:For the bike is the big-ticket goods, I’ll try to reinforce the packaging and trasportions, but maybe there are a few scratches.If it is ,Pls let me know,I will help you reduce the loss ,But please don’t give bad feedback or disputes for it.Thank you for your understanding and support
2. About a small design change:May be due to different batch, design of goods have a little change, without prior notice.For it the seller will be notified by letter or email within the station, if no reply within 2 days from buyer, is that the buyer confirm the change.
3. About possible color out of stock: May be part of the color out of stock,the seller will immediately inform the buyer after the order payment, please talk things over solve, such as cancel the order please mark is the buyer’s reason.
4. Part of the country’s transport: For the customs cealing more difficult of Spain/ Italy/ Portugal/ France etc, Please choose the DHL express service.Or consultation logistics solutions with Aileen ,For avoid customs clearance problem.
5.About the taxes: Paying tax is the duty of every citizen, buyer need to responsible for the all of taxes. Due to the tax problem, buyer refuse to receive the goods, buyer need to Responsible for freight out and home..
6.About the install: For the shipping security for the bike,Some of the Front wheel will been unload,The bike should install after deliver,Suggest you can go to your local bike shop for the install.
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| Shipping Company |
Shipping Cost |
Estimated Delivery Time |
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|
3 - 7 days |
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3 - 7 days |
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|
5 - 14 days |
| Post Air Mail |
Free Shipping |
15 - 45 days |
| Return Policy |
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
| Seller Service |
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
