1. We ship products by DHL , EMS , China post air , HongKong post air.
2. Free shipping for some products with total weight less than 2Kg via china post air mail , HongKong post air, epack.
3. If you want to receive the products asap , you can choose EMS or DHL for shipping , but you need pay the extra money.
4. Delivery time
a. EMS , DHL usually take 5- 9 work days which deopend on your country .
b. China Post Air Post usuall take 25 – 45 days to your country
c. Please understand that we can’t control the transit time ,especially during holiday , flight delay or weather conditions ,
1. Payment is a expected to be received with 3 days of auctions close
2. Escrow is our preferable payment method we also accept different payment by T/T Western union .
Return & Exchange policy
All of our offers are backed by 100% satisfaction guarantee if for any reson you are not satisfied ,you can return the item to us in it’s original condition for a refund or an exchange.Before mailing us back the item,please contact us for the detailed return&exchange instruction.We will return all your money except the shipping and handling fees after we receive your return items.
We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|