About the delivery:
1.order less 10usd,we will shipping it without tracking number.
2.order more than 10usd we will delivery via China post or Hongkong post.
3 .order more than 200usd will delivery via DHL/UPS/HKAP/ ARAMEX.
4. we are jewelry manufacturers, support to customize product that according to your requirements. and we also support wholesale if you need pls contact us.
PACKAGING
SHIPPING
1. We ship all of our items worldwide within 48 hours by EMS/DHL/UPS or Hongkong Post/China Post ,the shipping way will depend on the total cost
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Shipping Way(free)
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Delivey Time
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Order Cost
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Hongkong Post/ China Post
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10-25 working days
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< $300
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EMS
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8-12 working days
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>=$300
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DHL/ UPS/Fedex/ TNT
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3-8 working days
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>=$300
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2. Sometimes it may take up to 4-7 weeks due to strict custom Inspection.
3. Our price does not include taxes, VAT, or other hidden charges.To ensure you pay minimum tax,we will declare as “gift” or”sample” with low value.
FEEDBACK
1. If you are satisfied with the items and our service,Please take a minute to leave us a positive feedback with 5 stars,We will gladly do the same for you.
2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, We will provide you a best service.
RETURN
1. For any reason, you are not satisfied with the items, we accept returns and exchanges within 7 days after you received your item and you will undertake the return shipping cost. We will process your return request within 2-5 days after we receive the returned item.
2. If the item is defective, please tell us immediately in order for replacement or repairing. If a replacement is not available, then a refund will be issued with the original payment method.
CONTACT
1. You can contact us by leaving us an message on aliexpress or email us
2. Our working schedule:
UNITED STATES : PM 6:00~AM 2:00
FRANCE: AM 2:00~ AM:10:00
UK: AM 1:00~9:00
SPAIN : AM 2:00~ AM:10:00
GERMANY : AM 2:00~ AM:10:00
AU: AM 12:00~ PM:8:00
Brazil: PM 10:00~AM 7:00
Russian Federation: AM 5:00~PM: 2:00
3. We can respond Emails within 24 hours, within 36 hours on Weekend.
