Welcome To Our Store
Your satisfaction is our unswerving pursuit.
Please be free to contact us if you got any problems.
Normally, we ship within 24 hours after received the order! But if some are out of stock, or bad weather ect other reasons, we will contact with you in the first time, then you can go on waiting it or choose other style/color to replace, or you can apply to refund.
The box is only for wholesalers and reduces the risk form the customs. If you want the shoes box, please leave a message. Or we will ship the shoes with box.
If you want more picture,please contact us. Thanks! Choose size by your feet length, hope you understand.
Size or Fit Issues:
• The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order.
• Normally the allowable differences in the size are approximately 0.5 inch in measurement.
• If you find the size of the products do not fit you, you can directly contact us.
Color Mismatch:
• Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
Shipment:
• We will notify you as long as the items are shipped.
• Items will arrive in 5-30 Working Days normally. But it may be delayed because of the holidays or bad weather.
•Note: We will put 10usd-20usd and gifts on the package without taxes for customs.
Return Policy:
• After you received the package, please email us within 3 days if you are not satisfied or there are damages in transport. But you must give us the photos of them to prove it.
• If you want to return the items, please keep them in same condition as it was sent. We will refund you after we received it, but the refund amount will not include the shipping cost.
• Please allow up to 5 Working Days for us to process your returned items.
Positive Feedback:
• Feedback is very important.
• If you are satisfied with our items and service, Post a good feedback for us please, we will do that for you also and give you discount in next order.
• If you are unsatisfied with our items, please don’t give us negative feedback immediately. Please contact us first; we will give you a good solution. If not, Post Negative feedback is not late.
• If you have any other questions, please feel free to contact us! We will give you a reply as soon as possible!
