About our product
Quality: We have strict inspection before send to you.
Guarantee
: We promise full refund or resent if package was confirmed lost.
Communication
: We have professional service team,you can contact us by trademanager or message center.
About payment
1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2) Payment must be made within 3 days of order.
3) If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days
About Shipment
1 The shipment is free shipping via air mail, if the package weight is more than 2kg or the package size is larger than 90CM, we will use EMS etc or Ship with two parcels or more parcels by air mail.
2 Instruction:the weight and size we marked in the package details is not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
3 Delivery time:
1) Transportation developed countries is about 7-45 days
2) Remote countries is about 2-8 weeks
4 If buyer want to use more faster shipping method, like EMS, DHL etc, please communicate with us about the increase shipping.
After-sales service
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
About feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
