.F&Q:
SHIPMENT:
Q:What shipping method do you use?
A:Orders less than USD$7 we will ship by China Post Ordinary Small Packet Plus for some countries,which is cheaper than others then we can give you more cheap price.You can not get tracking info for this shipping method,but don’t worry about it,you can receive your products in time.
Orders more than USD$7 will be shipped by China Post Registered Air Mail.(Except Russia).
For Russia we will use ITELIA or Russia Post 007ex for more fast delivery.
Q:How long time I’ll get my products?
A:Normally Europe, Asia and North America will take 18-40 days,Brazil will take 25-70 days.In some special case shipping will be delayed,some like New Year,shipping companies are very busy at that time.
Q:What about Brazil shipping?
A:For very complex customs in Brazil,shipping to Brazil may take quite long time,may longer than 60 days.
Q:What should I do when the delivery dates will expire on Aliexpress but I still haven’t get the parcel?
A:Pls contact us to extend the delivery dates in time.
If you find the parcel has been received by your post pls contact them to get it.
PRODUCTS:
Q:What should I pay attention to before ordering?
A:Pls read the product description carefully,include picture and character.We remind you that no one can judge the material just according to the picture.You need read the character to get other information,specially like “NOTICE” and “IMPORTANT NOTICE”.
Q:What should I do if I receive a wrong or defective products?
A:Pls contact us in time.We will resolve your problem as soon as possible.Pls don’t leave negative feedback(less than 4 star) immediately,for once you leave a negative feedback we will not resend products to you or refund your money.
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| Shipping Company |
Shipping Cost |
Estimated Delivery Time |
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3 - 7 days |
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3 - 7 days |
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5 - 14 days |
| Post Air Mail |
Free Shipping |
15 - 45 days |
| Return Policy |
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
| Seller Service |
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
