TIPS:
About Transportation: As the bike too large, heavy weight, is wearing product, shipping freight is expensive. Sent to Russia, China and Russia we use dedicated land transport, shipping time is about 18-35 days, A long time, relatively cheap shipping, so Free Shipping(but need to pick up by yourself), sent to other countries only through FedEx, DHL or UPS to transport time is about 7-15 days, the time is fast, relatively higher shipping costs. So need to bear part of the shipping $200 – $600, more borne by us, a small part of your own commitments.
About Aftermarket: the quality of our products through rigorous experiments and testing, you can rest assured that use. But it is the same as other machines, after prolonged use, the bicycle will be natural wear and tear, so maintenance and prolonging the life of a normal bicycle use is very important. Because distant, extremely expensive, and so we can not provide on-site professional service, If required, we can provide you with purchase consumable parts.
If u have this kind of problem: Before sending, we’ll have a good packing, but for a long time thousands of miles for transport unloading, lead to peeling paint and bike portions appear slightly damaged,you can use the same color nail polish up painting or spraying. Hope friends can understand tolerance! Front fork after long-term transport, slight deformation is a very common thing, don’t worry, use hand touch it, adjust clearance, to restore the original shape . If you have problems installinga bike, you can contact us.
About to sign for: when u receive the bike, the first, u should check the bike wether is good condition, if don’t have big damage, then sign for the goods. If the bike have big damage, please let the express company open a prove of the damaged goods, or u can refuse to sign for it. And we can claim to them.
About return of goods: Our bikes can accept refund returns, within 7 days if you are not satisfied with
our bikes, you can return the refund, but you must bear the cost of transportation bike back and forth
double entry.(Freight=bike sent to china’s freight x 2 =about $400-$1200) . Carrying a bike from
China to your hometown is a very expensive trival painfully difficult thing, it’s the high transportation costs accounts for 3/4 of the bicycle price or more, so please buyer friends understand our work, to support our work and more tolerance.
Please Note: The bicycle is vulnerable, the long-distance transportation, it’s hard to avoid the inevitable minor damage and part of the paint brush, if you are a request perfect, please doesn’t buy. Malicious bad review of the buyer, please don’t buy. Thank you very much.
About tax: dear buyer friends, some countries need to pay the bicycle import tariffs, and possible customs value is a high cost, so please before pay for the bike, first to see if your local customs bike need pay tariff, tariff value if you can afford, to determine, after you decide whether to buy a bicycle.
About Contact Us: Please leave a message when buying a bike colors, styles, and specific requirements. Or contact our customer service. Please after receive of the goods, give our products and services a good review. Thank you very much! I wish you a happy shopping!
Need 27-speed mountain bike, please contact, thank you
