Order processing time:
When your order payment processing done, in 24-48 hours we will send your order out, you can see a tracking number at your order page, need take 2-4days this tracking number working, then you can online tracking.
Shipping time:
If you want know how long is shipping time, you can click shipping company, you can see have a Estimated Delivery Time. But this is not 100% correct, sometimes flight problems or holidays problems, maybe will delay.
Why we not send with shoes box:
Because many customers complain that, if with shoes box, they need to pay custom taxe/duty, so we default send without box!!! If you need shoes box, you need pay 3USD model per original box.
I need shoes box, how order?
1. place your order, but don’t do payment directly.
2. write the message at order page: I need shoes box.
3. when we see your message will change the order price to with shoes box 3USD per.
4. then this order you can pay, we will shipping with shoes box.
Why I see my order color is wrong?
Sometimes you use email or phone or tablet check your order, see is wrong color, don’t worry this is Aliexpress system problem, we send the same color to you with model photo.
Any question or require .kindly advise or leave message to us.enjoy shopping here! thank you very much
size info(The size on aliexpress system is US size!!!):
feedback ,if you feel very good after received our shoes ,kindly give us 5 star, we will give you discount in your next shoes as our promise
4:For the color.When you choose the color of the shoes, pls just check with the shoes pic and ignore the color square .As they might not be match with the shoes color
We do Free shipping via China Post Air Mail, It needs about 15-45 working days. It depends on the destination. If you need the goods urgently, we also provide express way(EMS, Fedex and DHL). You have to pay the shipping cost. If any confuse, pls contact us.
Express | Cost | USA | BRAZIL | RUSSIA | AUSTRALIA | UK | SPAIN | FRANCE | ISRAEL | OTHER |
China post Air mail | Free | 20 Days | 30 Days | 45 Days | 20 Days | 20 Days | 20 Days | 25 Days | 20 Days | 15-45 Days |
Hongkong post Air mail | Pls check the website | 15 Days | 20 Days | 35 Days | 15 Days | 18 Days | 20 Days | 20 Days | 15 Days | 15-45 Days |
EMS | Pls check the website | 5-10 Days | 5-10 Days | 7-12 Days | 5-10 Days | 5-10 Days | 5-10 Days | 5-10 Days | 5-10 Days | 5-10 Days |
DHL/FEDEX | Pls check the website | 3-5 Days | 3-5 Days | / | 3-5 Days | 3-5 Days | 3-5 Days | 3-5 Days | 3-5 Days |
3-5 Days |
FEEDBACK :
You satisfaction and feedback is very important for us. We hope you can leave positive feedback and 5 stars. if you are satisfied with the goods or our services. If any dissatisfaction, please give us a opportunity to deal with the problem before leaving a negative feedback, we absolutely understand your mood when received the badly parcel, especially waiting so long time, we will try our best to provide the best service to you.
Positive (0%) |
5 Stars (0)
|
4 Stars (0)
|
|
3 Stars (0)
|
|
Neutral (0%) |
2 Stars (0)
|
1 Star (0)
|
Name | Rating | Feedback |
---|
Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
---|---|
Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |