Thank you very much for buying our products. We will try to provide the most perfect service to you. If you have any questions, please leave a message to us.
In order not to affect you receive the goods, if your address is not correct, please tell us the complete address information.
We wish you a happy shopping!
Our paper straw using environmentally safe material, high quality, no smell, can be placed in the water to soak for 24 hours, bright color and appearance.
They can be completely degradation, when used will not cause any pollution to the environment.
Products by the FDA and eu standards. In accordance with the European and American health requirements for food packaging.
1. We will shipped the parcel in 1-3 working days after you made payment.
And the following forms of payment are accepted by Aliexpress: Credit card, TT, Western Union and Qiwi wallet.
2. The shipment is free shipping via China post air mail.
3. Delivery time:
1) To US,UK,AU,DE,EU,CA 22-35 days
2) OTHERS about 30-45 days
3) To RUSSIAN about 50-80 days
4. If you want to use more faster shipping method, like EMS, DHL etc, please communicate with us about the increase shipping.
5. Instruction:The shipping time is depends on the your customs clearance time or Force Majeure. If you does not receive the goods in a long time, we hope you can contact your customs or local post office, in order to get goods soon.
1. In order to ensure you receive your order without or lower import duty, we will declare it as a “Gift” with a lower value which does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules.
2. Or you could leave a message to tell us how much should we make customs declaration. We are happy to follow your instructions.
3. Any import charges or fees are your responsibility.
4. Suppliers are not responsible for delays caused by the customs department in your country.
5. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with you through friendly in the following ways:
1. If it is quality problem, you can submit argue within 15days after receiving the goods, you must provide photos or video and other evidence to seller for identify.
2. Man-made damaged, You need to take full responsibility.
3. Product quality processing program:
1) Return of goods:You return the goods to us and responsible for return shipping costs; after we receive the goods ,we will give you a refund.
2)Not return: We will resend a new product and give you a little gift in your next order,we are responsible for shipping costs. if you don’t plan to make a new order in the near term, you can pay the resend shipping cost and ask to resend a new product.
1. We depend on our customer satisfaction to succeed. Therefore, your feedback is extremely important to us.
2. If you are satisfied with our items, please leave a positive feedback to us. We will leave a positive feedback to you later.
3. If you have any questions, please contact us before you leaving any negative or neutral feedback. We will deal with you to solve any problems as soon as possible.
Wish you have a great shopping experience here.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.