Payment
1. We accept the Escrow, a leading third-party online payment platform from the Alibaba Group.
2. Payment must be made within 5 business days, unpaid dispute will be filed to aliexpress for the non payable bidders.
3. If you have any questions about payment, pls contact us via e-mail or trademanager.
Shipping
1. Make sure your shipping address and ZIP code carefully before you pay. We reserve the right to charge the shipping fee again for returned items due to undeliverable wrong address.
2. Item will be sent within 1-5 business days mainly via China Post Air Mail after clear payment (excluding weekend & holiday).
3. Tracking number available after dispatched.
4. Expedited shipment available, pls check with us for detail.
5. Delivery time:
a) Air Mail: 15-30 business days
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Country
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Air Mail
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United States
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10-20 business days, MAX 30 days
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Australia, Canada, United Kingdom
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10-25 business days, MAX 34 days
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France, Germany, Spain, Eastern Europe
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12-28 business days, MAX 35 days
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Russia, Brazil
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20-40 business days, MAX 45 days
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South America
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25-45 business days, MAX 50 days
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Other country
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20-45 business days, MAX 50 days
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b) EMS: Normally 7-10 business days
c) DHL: Normally 5-8 business days
6. Shipping time is only estimated but not guaranteed. Sometimes it needs more several days especially during peak periods due to your local customer clearance. If you have not got item after delivery time, please contact us via e-mail or trademanager for solve.
7. Import duties, taxes and charges are NOT INCLUDED in the item price or shipping cost. There charges are buyers responsibility. Pls check with your countrys customs office to determine what these additional costs will be prior to bidding or buying.
8. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
Returns & Refunds Policy
1. Refunds are only available for defective products and you must give us specific reason about our defective products.
2. You have 7 days to contact us and 10 days to return item from the date it was received.
3. You can receive a full refund after I receive your returned item.
4. Returned item must have all original packaging and accessories and you will pay the return shipping fee.
Feedback
1. If you have received your satisfied item, do pls give me 100% perfect “Five-Star” scores for our products and service. I will be appreciated.
