| REFUND POLICY |
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| Money will be returned in the following cases |
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| – Shipped goods are different from the goods the buyer ordered. (Every parcel will be checked before they are shipped out, so the chance of this is small) |
| – Received product quality is different with what we claimed; |
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| If above cases occur, please contact us within 24 hours from shipment receival. |
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| Returned items should be returned in original condition in order to qualify for a refund or exchange of goods. |
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| FEEDBACK |
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| Please kindly leave a positive feedback if you are satisfied with our products and service. |
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| Thank you! Any of your comments and suggestions will be highly appreciated. |
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| OFFICE HOURS |
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| 9:00 a.m. to 22:00 p.m. (GMT +8) of Monday to Friday |
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| 9:00 a.m. to 18:00 p.m. (GMT +8) of Saturday |
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| Office is closed on Sunday and public holidays (China PRC), We apologize for the late reply during the holidays. |
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| SHIPPING & HANDLING |
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| We support the carriers of EMS, Hong Kong Post, DHL, FEDEX, TNT,UPS; the following countries for free through China Post: The United States, United Kingdom, Denmark, Greece, Ireland, Belgium, Luxembourg, Norway, Switzerland, Portugal, Germany, Sweden, Australia, New Zealand, France. |
| If you cant find your country in the above list, please contact me for details. Items will be checked carefully before sent out. Usually, it will take 5-14 working days for delivery. |
| Notice: Any import charges or fees are the buyer`s responsibility. If you hope your order can be imported free of duty, please contact with us. We will mark the order as your named thing with a lower value. This lower price does not affect the total price you paid or the market value of the products. But it may not apply to those countries with different tariff rules. |
| Thank you for your attention. |
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