Material:Pulp + Powders
Dear friend,Which color you want,plese remark in the order or leave a message to us,if not,we will send random.thanks
We will send your item in 2-5 days after your payment.
All will be shipped by international standard airmail,Sometimes may delay one more week,
As for your Country Customhouse
Russia About 25~45 Days/Brazil About 45~120 Days
Israel About 30~55 Days/ USA Canda (15-25 Days)
European Country About 20~35 Days/ Other (About 25-90 Days)
If there is customs expenses,you need to pay the taxes to the courier on rece.
If you find the package has broken,please let the post office provides breakage proof,and then contact us.
If you are not satisfied with our quality,Please send back to us.
we will return your money except shipping cost.
If any problems, Please contact us directly.
We will try best to solve them, till you feel satisfied. Anyway,dispute is not a good way.
Q: What payment methods can I use?
A: Currently, you can pay using Moneybookers, Visa, MasterCard and Bank Transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000.
Q: Do you accept Dropshipping orders?
A: Yes, Dropshipping order is welcome, please leave us a message for dropshipping, and double check your customerâs address is correct. We promise to keep confidential of your information, price, and sellerâs contacts for the dropshipping order!
Q: I am a reseller, I would like to buy many pieces of your item, what’s the wholesale price?
A: If you would like to buy in large quantity, please contact us, we will give you the best price, thanks!
Q: How can I do if I havenât received the goods but the delivery time is due to be closed?
A: If you havenât received your parcel in 35 days (goods still in transit), please contact us to extend the delivery time longer for you. Meanwhile, weâll check with the post office for you.
Q: Do you offer any discount or Express free delivery if I order in bulk quantity?
A: Yes, Express delivery is free if you place a big order, please contact us for more information.
Q: How should I do if I want to order many items?
A: We suggest you use Shopping Cart. Browse the items you like to order, âAdd to Cartâ, then summit your order.
Q: How secure is my payment?
A: Payments via escrow are protected with VeriSign encryption, the highest encryption technology commercially available. You can be assured that your credit card and account details will never be exposed. With escrow, payment will only be released to the supplier once you have confirmed satisfactory delivery. You can track the shipment at any stage during delivery.
Q: How do I edit my feedback?
A: You have one opportunity to revise feedback after receiving a feedback revision request. If you choose to revise the feedback, you must do so within 7 days of receiving the request.
1. Sign into My Orders.
2. Go to Transactions and click Manage Feedback in the left column.
3. Click Active Feedback, choose an order and click the Revise Feedback I Left button.
4. On the Revise Feedback for Supplier page, you will see the supplier’s reason for requesting feedback revision.
5. Leave a 5-Stars Rating by clicking the number of stars you want to leave and/or edit the feedback explanation you left.
6. Click the Revise Feedback button.
Q: Who is responsible for customs duties?
A: The items will be marked as ” Gift ” or ” Sample ” with a Lower Value for easy customs clearance , most of the parcels will beTax Free or Lower Tax upon import. However, product prices do not include import duties, taxes and/or other customs related charges. Buyers bear all responsibilities for any extra charges incurred (if any).
Q: How do I cancel an order?
A: You can contact us to confirm cancel your order after payment is made (before the order is shipped).
1. Sign in to My Ordersa
2. Click on the order you want to cancel
3. Click ‘Cancel Order’
Q: How long does it take to refund money to my credit card?
A: Upon confirmation that your refund request has been accepted or your order has been automatically cancelled, money will be refunded into your credit card account within 10 working days.
Q: Can I combine orders in my Shopping Cart to save on shipping costs?
A: Currently, you cannot combine orders for shipping in your Shopping Cart. However, if you have ordered different items one time, you can contact us to combine the items you have ordered into 1 shipment to save on shipping costs.
Serious Buyer Only!
Please place bid only if you agree with all the above terms.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|